About

As PAM has established its presence very early in the local market, its vast knowledge of the rules and regulations is flawless. This excellence of the know-how guarantees that the information offered to the Owners’ Association Board and the homeowners is always accurate and up-to-date. PAM’s leadership has invested heavily to develop the expertise of its staff in the management of the Owners’ Association. Our expertise extends not only to the already established Owners’ association but also to assisting developers in planning and establishing Owners’ Associations for newly built developments. Our standard of service in each and every aspect of our services is unmatched and is what sets us apart from our competition in the industry.

PAM has thrived to become a customer-focused company. A fundamental part of its success goes back to its commitment to quality, environment and health and safety issues; thus achieving certifications in 2015 in ISO 9001 Quality Management, ISO 14001 Environmental Management and OHSAS 18001 Occupational Health and Safety. PAM’s systematic methodology, coupled with the most efficient procedures, internal structures and technology applications contribute to delivering the most proficient service to its clients.

PAM’s Internal Asset Management Department puts in place in coordination with the facilities management company (if available) a contingency plan in order to prevent serious incidents that might cause a threat to the normal operations of the tower. The plan guarantees that the proper handling of such incidents is done with the least amount of time at a minimum cost. The plan is defined as a procedure that begins with the disruption status and ends with the return to normal conditions. The process will involve different parties like authorities handling emergency services e.g. civil defense among others.

PAM’s staff play a critical role in the development and implementation of its business strategies. They are committed to providing outstanding service through the procedures set and the related response mechanisms. They understand the business, the requirements of the owners/tenants as well as those of the Owners’ Association. They provide solutions to each and every inquiry and/ or claim and make sure that customer satisfaction is met at its best.